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BWCF Seeking Community Outreach Manager

At Bike/Walk Central Florida, we are passionate about ensuring bicyclists and pedestrians have the facilities and safety support they need to get around Central Florida. This is our commitment to our board and our community. But it takes a team who agrees to being challenged, creative and working hard while having a flexible work schedule. If you have the drive to jump in and assist in the organization’s community engagement, communications planning and execution, and program facilitation then read on. 

Bike/Walk Central Florida (BWCF) seeks a highly-motivated community outreach manager. If you have the skills required and share our passion for making biking and walking a more vital part of our region’s transportation system, please send us your résumé. Share why it’s important to wake up with a smile knowing you are part of a team driven to making each day better for people moving around Central Florida.

About Bike/Walk Central Florida

Bike/Walk Central Florida was born out of a belief that few people get into their cars, ride their bikes, or walk across the street with the intention of colliding. However, Central Florida has a history of designing roads for speed and convenience, rather than walking or biking; we can no longer accept that biking and walking injuries are inevitable. We believe that it is our duty to protect the most vulnerable road users and make walking and biking in Central Florida the norm.

Position Summary

Assists executive director and program managers with communications including social media, website management, graphics, report preparation and manages all community outreach in partnership with local city/county governments, law enforcement agencies, schools, transportation agencies and area neighborhoods. Manages all community outreach contractors, their schedules, hiring, invoicing, and other administrative tasks as needed. Ensures all community outreach efforts are completed for all programs, including grants and individual projects. Has an understanding of the transportation community’s culture.  Supports and helps execute a communications and media relations strategy that utilizes both traditional and social media. Has an understanding of community organizations, is comfortable working with a wide range of people, and has excellent project and time management skills.

Duties may include the following:

Social media and website management

  • Work collaboratively to develop and manage dynamic content for BWCF’s website, e-communications, social media
  • Design engaging social media content to motivate readers to action or website and create buzz around BWCF messages
  • Create and repurpose content that drives deeper engagement
  • Design, edit and write for website and newsletter
  • Develop an optimal posting schedule, considering web traffic and customer engagement metrics
  • Measure social media and web traffic, analytics and record, report each month
  • Stay up-to-date with changes in all social platforms ensuring maximum effectiveness

Community Outreach Engagement and Support

  • Manage schedule for community outreach efforts for all programs
  • Assist and develop virtual and in-person educational presentations promoting BWCF programs, initiatives, and issues
  • Promote outreach meetings via the BWCF website, social media, and on-the-ground in neighborhoods where meetings and events occur involving target BWCF audiences
  • Document community engagement activities and maintain records of conversations, materials distributed, events held, and participation; monitor and report on outcomes of BWCF programs
  • Develop recaps and assist in creating monthly reports on impact of community programs.
  • Attend and educate as needed at community outreach events. Occasional nights and weekends required.

General Program Assistance

  • Help maintain data bases, partner lists and project trackers
  • Provide administrative support as needed
  • Take notes and recap internal and partner meetings
  • Help maintain calendars and appointments
  • Assist with development of monthly reports on impact of programs

Administrative Assistance

  • Assist the Executive Director with responding to partners, setting up meetings and QA/QC reports, documents and presentations.
  • Provide assistance during our Operations, including meeting local officials, working with law enforcement partners and capturing video and pictures of enforcement operations
  • Take notes and recap internal and partner meetings
  • Help maintain calendars and appointments
  • Assist with development of monthly reports on impact of programs
  • Assist with hiring, firing, and management and review of invoices for all contracted outreach staff
  • Review and manage budget associated with community outreach, marketing materials and program supplies

Required Skills and Experience

  • Commitment to biking and walking as part of a healthy community infrastructure
  • Enthusiastic, high-energy, resourceful and proactive thinker with a sense of urgency.
  • Strong attention to detail
  • Excellent writing and verbal communication skills including the ability to produce and improve existing written material with for different audiences and delivery channels (public meetings, email, websites, social media, etc.) to effectively communicate information to a range of stakeholders, community and business leaders, public transportation agencies and local governments.
  • Can research a topic and summarize the results and provide a concise and compelling point of view based on the research.
  • Experience as a “self-starter” with a knowledge of Orlando Metro Area neighborhoods, the transportation’s community culture and politics with a passion for bikes, efficiency and sustainability.
  • Strong knowledge of MS Office, Word, Excel, PowerPoint and WordPress. Familiarity with design software (e.g. Photoshop, InDesign) and content management systems is a plus and with various database systems.
  • Ability and willingness work to include occasional weekends and/or evenings as necessary, but in a flexible work environment.
  • Can work independently
  • Bachelor’s degree with relevant experience.

Preferred

  • Has sound working knowledge of Abode Creative Suite and Microsoft Office programs including Excel spreadsheets. Demonstrated PowerPoint skills by writing first draft of a deck.
  • Has worked in infrastructure, community planning, design or engineering fields in a community outreach or project manager role.
  • Familiarity with website maintenance (WordPress, HTML, Drupal, etc.).
  • Can quickly adapt to changes in priority, and comfortable working with partial information.

Benefits

BWCF is committed to finding individuals who have a passion for this work. We are dedicated to helping employees have and develop a work/life balance and truly support their hobbies and passions. BWCF offers a flexible schedule and allows remote work.

BWCF can offer a competitive salary depending on qualifications. Benefits start with mobile phone and partial health insurance reimbursement and vacation/holidays.

How to apply

Send your cover letter and resume to: [email protected]

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